Help

Open the app and tap Sign up. Enter your details, and we email you a six-digit code. Enter the code and your account is created and signed in. The account is not created until the code is verified, so an unverified email never leaves a half-made account behind.

Check spam first. The code expires, so if it has been a while, use Resend on the same screen. Resends are rate limited, and the screen shows the countdown until you can request another. If it still does not arrive, the address may be mistyped: go back with Edit details and check it.

Yes, both. Tap Continue with Google or Sign in with Apple on the login screen. No password to remember.

Tap Forgot password on the login screen and follow the reset email.

In Settings. Location is used to sort events by what is near you. You can also search any town directly without changing your setting.

See Delete your account. It explains what is removed, what we are legally required to keep, and how to request it.

Checkout is a secure hosted payment page. Supported methods include UPI, Credit/debit card, Net banking, and Wallet. Eventify never sees or stores your card details.

Wait a few minutes and reopen My Tickets, as confirmation can lag the bank's message. If it is still missing, do not pay again. Open live chat in the app or contact us with the date, amount and the event name, and we will trace the payment. Failed payments are returned by the bank.

Yes. Book the tickets yourself, then transfer them. See Can I transfer a ticket?

Yes. A GST invoice is generated for paid bookings and is available from the booking in the app.

Yes. Choose the quantity and the ticket tier before you pay. Each unit gets its own QR ticket.

In the app, under My Tickets. Open the booking and the QR code is there.

No. The gate scans the QR on your screen.

Yes, where your phone supports it. Open the ticket and use the wallet button: Apple Wallet on iPhone, Google Wallet or Samsung Wallet on Android. If no button appears, that provider is not live for this event yet and the QR in the app works exactly the same.

Yes. Open the ticket, choose Transfer, and send the link to the person going. They open it, claim the ticket, and it becomes theirs. You can see everything you have sent or received under My Transfers.

Open the link they sent. If you do not have Eventify yet, install it and sign in first, then open the link again. The ticket appears in your My Tickets.

Yes, as long as it has not been claimed yet. Open My Transfers and cancel it there.

Turn your screen brightness up and hold the phone still. If it still fails, the gate can look you up by your booking or phone number. Have your booking ID ready from My Tickets.

Sign in to Eventify on another device or in the web app at app.eventifyplus.com. Your tickets are on your account, not on the device.

Open the booking in the app and request a refund. The request goes to the event organiser, who approves or declines it against their own policy. Our refund policy explains the rules.

Once approved, the money goes back to the method you paid with. Banks usually take 5–7 business days after that. You will see the status on the booking throughout.

The organiser is responsible for cancellations and the refunds that follow. You will be notified in the app, and the refund follows the organiser's policy and the refund policy.

Points you earn for helping keep event listings accurate, and for taking part. EP moves you up the tier ladder and buys gift cards in the reward store. Full detail on the rewards page.

Submit an event that is missing, or correct one that is wrong, from the Contribute tab. A verified submission earns up to 10 EP, and photos earn 2 EP each up to 5 EP.

The usual reasons are a duplicate of an event already listed, details that could not be verified, or images that are not yours to upload. Submit again with the venue, date and a source we can check.

Bronze at 0 lifetime EP, Silver at 100, Gold at 500, Platinum at 1,500, Diamond at 5,000. Tiers use lifetime EP, so spending EP in the reward store never costs you a tier.

Open the reward store in the app, pick a brand and an amount, and confirm. The voucher code appears in the app and stays in your order history.

Redemption can sit in processing briefly while the gift card provider issues the code. If it stays that way, open live chat in the app with the order from your history and we will chase it. If a redemption fails outright, your EP is returned.

Use Contribute in the app to submit the correction. An admin verifies it, the listing gets fixed, and you earn EP for the fix.

Submit it from the Contribute tab. If you are the organiser, list it properly instead and you get ticketing and check-in with it.

Because nothing was listed under the town you searched. Eventify shows what is on nearby and names the town in the header, rather than pretending there is nothing happening.

Check your connection, then force close and reopen. If it persists, update to the latest version from the store. Events you have already loaded remain readable without a signal.

Allow location access for Eventify in your phone's settings. Without it the app falls back to the district you set in Settings, and search still works on any town you type.

Turn notifications on for Eventify in your phone's settings, then check the notification preferences inside Settings in the app.

iPhone, Android, and any modern browser at app.eventifyplus.com. There are desktop builds too.